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PRIVACY POLICY

Yohz Software (“Yohz”, “Company”, “us” or “we”), respects and protects privacy of visitors to our website, https://www.yohz.com, and the

other websites under the yohz.com domain (collectively, the “Websites”), and our customers who use our software products and related

services (together with the Websites, the “Products”). This Privacy Policy (“Policy”) sets out how we collect, store, process, transfer, share

and use data that identifies or is associated with you (“Personal Information”) and information regarding our use of cookies and similar

technologies. Before accessing or using our Websites and Products, please ensure that you have read and understood our collection,

storage, use and disclosure of your personal information as described in this privacy policy. Yohz is the data controller of the personal

information we hold about you.

Personal Information We Collect

Essential Account Data

We receive Personal Information directly from you when you provide it to us as part of creating an account on the Websites,

including at least:

Email address

Password

These data are processed in order to provide you with the Products and secure access to your account. If you choose not to provide

Essential Account Data, we may not be able to provide the Products to you or respond to your other requests.

Billing Information

All primary payment data is collected and retained by our subprocessors for this information, Digital River GmbH (Share-it), or

PayPal, depending on your payment method. We retain only the record of invoice number, customer name, email, and the billing

address, which is stored outside of our Sites and Products.

Billing information and payment records are processed in order to provide Products to our paid customers and to comply with legal

and contractual requirements.

Information We Automatically Collect When You Use Our Products

Trial products

When you activate a product trial, a machine hash is sent to our server.  This machine hash cannot in any way identify details of

your machine.  We only use this hash value to prevent users from activating multiple trial activations from the same machine.

Error reports

If you experience problems with our products we may collect data about the products and any problems you experience with them.

This data helps us improve our products and services, to diagnose problems in the products you use, and provide solutions.

Depending on your product and settings, error reports can include data such as the type or severity of the problem, details of the

software or hardware related to an error, contents of files you were using when an error occurred and the current state of the

software.

Connection Data

If you access our Sites or Products through a third-party connection or log-in or connect an application to the Products or Websites,

that third party you connected with may pass certain information about your use of its service to the Products and Websites. This

information could include, but is not limited to, the User ID associated with your account, an access token necessary to access that

service, any information that you have permitted the third party to share with us, and any information you have made public in

connection with that third-party service.

Online Form, Email and Chat Data

When you fill out an online form, or engage in email or online chat communications with us, you may voluntarily supply us contact

and other information and we may also retain a record of any communications with you or activities you perform.

Data from these sources is processed in order to supply you with information that you request from us, and may be used for direct

marketing and analytic purposes.

Blogs

Yohz offers publicly-accessible blogs. You should be aware that any information provided in this area may be read, collected, and

used by others who access them. If you decide to post something in a public area of our Websites, any Personal Information or

content that you voluntarily disclose for posting to the Websites, becomes available to the public, as controlled by any applicable

privacy settings. If you remove information that you posted to the Websites, copies may remain viewable in cached and archived

pages of the Websites, or if other Users have copied or saved that information. To request removal of your Personal Information

from our blog, contact us at support@yohz.com.

In some cases, we may not be able to remove your Personal Information.

From time to time, we post customer testimonials on the Websites which may contain Personal Information. We obtain the

customers’ consent to post their names along with their testimonials.

Information submitted by you to our blogs and community forums is processed by us in order to help users report and resolve

problems with the Products, to communicate with users of the Products, and to improve our products and services.

Information We Receive From Third Party Sources

Certain Yohz services, such as payment processing, information processing or assisting with user evaluation of our products, are

offered in conjunction with our (third-party) business partners. In such cases, we may need to share your personal information with

them in order to provide these services. In this instance, please note that certain services may be unavailable if you do not want to

disclose the personal information you are asked for. Where our services make use of hosted tools, hosted data storage and

payment services provided by third parties any of your personal information stored by such third parties shall be subject to their

privacy provisions. Whilst we choose our business partners carefully, unfortunately we cannot be responsible for their privacy

policies and practices or those of other sites that you access using links from our site. Therefore we recommend that you check the

policy of each site you visit. In addition, if you linked to our site from a third party site, we cannot be responsible for the privacy

policies and practices of the owners or operators of that third party site and recommend that you check the policy of that third

party site and contact its owner or operator if you have any concerns or questions.

Use and Disclosure of Personal Information

Yohz may use Personal Information provided to operate, improve upon, and personalize the Products, for billing identification and

authentication, to contact and communicate with you about the Products and your use of the Products, to support use of the Products, to

send marketing materials (subject to your opt-out option), for research purposes, and to generally improve the content and functionality

of the Products. We may also combine your Personal Information with third-party analytics information to build a broader profile of our

individual Users so that we can serve you better and provide custom, personalized content and information. Additionally, we may use the

Personal Information we collect for identification and authentication and fraud prevention, to analyze the Websites usage and improve

the Products, for internal market research, troubleshooting problems, to enforce our Terms of Service, and as otherwise set forth in this

Policy. Note that we will never email you to ask for your account information; if you receive such an email, please forward it to

support@yohz.com. Yohz may use your cell phone number to call or text you in order to provide the Products. If you would like more

information about our policy, or to opt out, please review our Terms of Service. We use financial information solely as authorized by you

in accordance with the Products, in order to process your payments.

Third-Party Processors

Yohz shares Personal Information with its third party service providers (such as its credit card processors and hosting partners) to

provide the necessary hardware, software, networking, storage, and other services we use to operate the Products and maintain a

high quality user experience. We use third party analytics tools to help us measure traffic and usage trends for the Products and

Websites. These tools collect information sent by your browser as part of a web page request, including the web pages you visit,

your browser add-ons, and other information that assists us in improving the Products. Yohz may store Personal Information in

third-party marketing, CRM and mail-management software, in order to facilitate interactions with users or potential customers. In

all situations where Yohz discloses Personal Information to third parties acting as service providers or "agents" on behalf of Yohz,

Yohz will require the recipient to protect and only use Personal Information in accordance with this Policy. We do not permit our

service providers to use the Personal Information we share for their marketing purposes.

Analytics and Logs

We may collect and use the analytic information from our own systems and from third parties together with your Personal

Information to build a broader profile of our individual Users so that we can serve you better. Yohz gathers certain information

automatically and stores it in log files. This information includes internet protocol addresses as well as browser, internet service

provider, referring/exit pages, search terms, operating system, date/time stamp, and clickstream data. Occasionally, we may collect

Personal Information to information gathered in our log files, as necessary to improve the Products for individual customers.

Otherwise, we generally use this information as we would any Usage Data, to analyze trends, administer and maintain the Products

and the Websites, or track usage of various features within the Products.

Other Information Sharing

In addition to the purposes described above, we disclose Personal Information to respond to subpoenas, court orders, on legal

process, or to establish or exercise our legal rights or defend against legal claims. We may also share such information if we believe

it is necessary in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving

potential threats to the physical safety of any person, violations or our Terms of Service, or as otherwise required by law. We may

share information, including Personal Information with any member of Yohz which includes any entity that controls, is controlled

by, or under common control with Yohz.

Storing and Transferring Your Personal Information

We implement appropriate technical and organisational measures to protect your personal information against accidental or

unlawful destruction, loss, change or damage. All personal information we collect will be stored on our secure servers. All electronic

transactions entered into via our Websites will be protected by SSL encryption technology. We will never send you unsolicited

emails or contact you by phone requesting your account ID, password, credit or debit card information or national identification

numbers.

Your Rights in Respect of Your Personal Information

You have certain rights with respect to your Personal Information, including those set forth below. For more information about

these rights, or to submit a request, please email support@yohz.com. Please note that in some circumstances, we may not be able

to fully comply with your request, such as if it is frivolous or extremely impractical, if it jeopardizes the rights of others, or if it is not

required by law, but in those circumstances, we will still respond to notify you of such a decision. In some cases, we may also need

to you to provide us with additional information, which may include Personal Information, if necessary to verify your identity and

the nature of your request.

Access

You can request more information about the Personal Information we hold about you and request a copy of such Personal

Information. You can also access certain of your Personal Information by accessing your account settings or contacting us at

support@yohz.com.

Rectification

If you believe that any Personal Information we are holding about you is incorrect or incomplete, you can request that we correct or

supplement such data. You can also correct some of this information directly by accessing your account settings or contacting us at

support@yohz.com.

Erasure

You can request that we erase some or all of your Personal Information from our systems.

Withdrawal of Consent

If we are processing your Personal Information based on your consent (as indicated at the time of collection of such data), you have

the right to withdraw your consent at any time. Please note, however, that if you exercise this right, you may have to then provide

express consent on a case-by-case basis for the use or disclosure of certain of your Personal Information, if such use or disclosure

is necessary to enable you to utilize some or all of our Services.

Portability

You can ask for a copy of your Personal Information in a machine-readable format.

Objection

You can contact us to let us know that you object to the further use or disclosure of your Personal Information for certain purposes.

Restriction of Processing

You can ask us to restrict further processing of your Personal Information.

Right to File Complaint

You have the right to lodge a complaint about Company’s practices with respect to your Personal Information with the supervisory

authority of your country or EU Member State.

Cookies and Similar Technologies

What are Cookies

Our Sites use cookies to distinguish you from other users of our Sites. This helps us to provide you with a good experience when

you browse our Sites and also allows us to improve our Sites.

Cookies are pieces of code that allow for personalisation of our Sites experience by saving your information such as user ID and

other preferences. A cookie is a small data file that we transfer to your computer’s hard disk for record-keeping purposes.

Cookies we use

We use the following types of cookies:

First-Party Cookies

We utilize session cookies, which allow us to uniquely identify your browser while you are logged in and to process your online

transactions. Session cookies disappear from your computer when the web browser is closed or computer is turned off. Session

cookies are required for site operation. We also utilize persistent cookies to make it easier to log into and use the Products.

Persistent cookies remain on computers after the web browser is closed or the computer is turned off.

Third Party Cookies

These cookies provide information that is used to the help us understand how our Sites are being used, to measure the

effectiveness of marketing campaigns, and to help customize the Websites for you.

Information gathered from third-party cookies and from your browser can include:

IP address

Device identifiers (see below for more information)

Web browser information

Hardware and software information

Page view statistics

Browsing history

Usage information

Location information

Time of access

Managing Cookies

The cookies we use are designed to help you get the most from the Websites but if you do not wish to receive cookies, most

browsers allow you to change your cookie settings. Please note that if you choose to refuse cookies you may not be able to use the

full functionality of our Sites. These settings will typically be found in the “options” or “preferences” menu of your browser. If you

only want to limit third party advertising cookies, you can turn such cookies off by visiting the following links (please bear in mind

that there are many more companies listed on these websites than those that drop cookies via our Sites):

Your Online Choices http://www.youronlinechoices.com

Digital Advertising Alliance http://www.aboutads.info/consumers

If you have any questions about our use of cookies or other technologies, please email us at support@yohz.com.

Links to Third Party Websites

The Products and the Websites contain links to websites and applications other than the Websites and the Products, including

websites and applications operated by affiliates and other third parties. Please be aware that we do not determine and we are not

responsible for the privacy practices or content of websites and applications operated by third parties. Your browsing and

interaction on any third party website or service, including those that have links on our Sites, are subject to that third party’s own

rules and policies. We encourage you to be aware when you leave the Products or the Websites, and read the privacy statements of

third party websites and applications linked to the Products. Yohz does not endorse and is not responsible for the practices of third

parties or their websites or applications. In addition, you agree that we are not responsible for and we do not control any third

parties that you authorize to access your User Content. If you are using a third party website or service and you allow such a third

party access to your User Content, you do so at your own risk. This Policy applies only to information collected by the Products and

the Websites.

Data Retention

Yohz will retain Personal Information we process on behalf of our customers or collect directly from our customers for as long as

needed to provide Service to our customers, subject to our compliance with this Policy. We may further retain and use this Personal

Information as necessary to comply with our legal obligations, maintain accurate accounting, financial and other operational

records, resolve disputes, and enforce our agreements. We have established internal policies for the deletion of data from

customer accounts following termination of a customer’s subscription to the Products.

Our Policy Towards Children

Yohz does not knowingly collect any Personal Information from children under the age of 13. If you are under the age of 13, please

do not submit any Personal Information through our Websites. We encourage parents and legal guardians to monitor their

children’s Internet usage and to help enforce our Policy by instructing their children never to provide Personal Information on our

Websites without their permission. If you have reason to believe that a child under the age of 13 has provided Personal Information

to Yohz through our Websites, please contact us, and we will use commercially reasonable efforts to delete that information from

our databases.

Changes to This Policy

We may update this Policy from time to time and so you should review this page periodically. When we change this privacy policy in

a material way, we will update the “last modified” date at the end of this privacy policy. Changes to this Policy are effective when

they are posted on this page.

Copyright © 2005 - 2018 Yohz Software, a division of Yohz Ventures Sdn Bhd.  ALL RIGHTS RESERVED. All trademarks or registered trademarks are property of their respective owners
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