|Top Previous Next
If the machine where you are running the product does not have the same or newer version of Access installed for the database you want to extract data from, you may encounter the following error message:
In these cases, you may need to install the Microsoft Access Database Engine 2016 Redistributable. At the time of writing, you can download the files using the following URL: https://www.microsoft.com/en-us/download/details.aspx?id=54920
For example, you have Access 2003 installed, but you want to use the product to extract data from an Access 2013 database. You will need to first download and install the Microsoft Access Database Engine redistributable components before you can connect to the Access 2013 database.
If you are using Office 365, you may need to install the redistributable files of a lower version. See this link for more details.